Dental Patient Care Coordinator
Fellows Family Dental | 1598 Delphic Way, Pocatello, ID
About the Practice
Fellows Family Dental is a growing, family-oriented dental practice known for our fun, relaxed, and dedicated team culture. With a strong and loyal patient base and continued growth, we’re excited to add a dependable and patient-focused Front Desk / Patient Coordinator to our team.
This role is ideal for someone who enjoys being the first point of contact for patients, thrives in a fast-paced environment, and values teamwork and professionalism.
Position Summary
The Front Desk / Patient Coordinator plays a vital role in delivering an excellent patient experience while keeping daily operations running smoothly. You’ll work closely with our clinical and administrative teams to manage scheduling, patient communication, insurance coordination, and front office workflows.
Schedule
- Monday: 11:00 AM – 7:00 PM (no lunch)
- Tuesday & Wednesday: 7:00 AM – 5:00 PM (lunch 1–2 PM)
- Potential Thursday hours (11:00 AM – 5:00 PM) beginning in April
Key Responsibilities
- Greet patients and provide a warm, professional first impression
- Schedule appointments and manage patient flow
- Answer phones and respond to patient inquiries
- Verify insurance, collect payments, and maintain accurate records
- Utilize Eaglesoft for patient scheduling and documentation
- Support the team with day-to-day administrative needs
Required Skills & Qualifications
- Prior dental front office experience preferred
- Experience with Eaglesoft is a plus
- Strong communication and interpersonal skills
- Excellent organization and time-management abilities
- Dependable, professional, and team-oriented
- Positive attitude and strong work ethic
Practice Culture
- Culture Keywords: Fun, Relaxed, Dedicated
- We value reliability, teamwork, and a positive mindset
- Ideal candidates are punctual, hardworking, and ready to contribute
Compensation & Benefits
- Pay: Starting at $20/hour (higher for Office Manager–level experience)
- Dental benefits
- Paid Time Off (PTO)
- 401(k) with employer match
- Uniforms/Scrubs provided
- Continuing Education (CE) support
- Team lunches and occasional staff celebrations
Why Join Fellows Family Dental?
- Stable, growing practice with strong patient demand
- Supportive, close-knit team environment
- Opportunity to grow with the practice as we expand services and hours
About Fellows Family Dental & Our Support Partner
Fellows Family Dental is a locally owned, doctor-led family practice. The doctor maintains full clinical autonomy and leads the culture and patient care within the practice.
The practice partners with Accelerate Dental, a non-corporate dental support organization. Simply put, Accelerate helps with behind-the-scenes support like recruiting, HR, payroll, and operations — so the doctor and team can focus on patient care, teamwork, and a positive work environment.
This is not a corporate dentistry model. You will work directly for the practice, alongside the same team and doctor, with added resources and support in place to help the practice and team thrive.